Aussie Broadband & Communications Pty Ltd Privacy Policy

This privacy policy describes how Aussie Broadband & Communications Pty Ltd ("we," "us," or "our") collects, uses, and protects the personal information of users of our site, including our high-speed internet, NBN services, business phone systems, managed IT services, and data security solutions. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

We collect information you provide directly to us, such as when you register for an account, contact us, or purchase our services. This may include your name, address (14 Federation Street, Suite 201, Melbourne, Victoria 3000, Australia), phone number, email address, and payment information. We also collect information automatically through your use of our online platform, such as your IP address, browser type, and usage data. This information helps us improve our services and understand how our users interact with our site.

How We Use Your Information:

We use your information to provide and improve our services, process transactions, communicate with you, and personalize your experience on our platform. This may include sending you updates, promotional materials (if you have opted in), and responding to your inquiries. We may also use your information for security purposes, to detect and prevent fraud, and to comply with legal obligations.

Sharing Your Information:

We may share your information with trusted third-party service providers who assist us in operating our business and providing our services. These providers are obligated to protect your information and are only permitted to use it for the purposes we specify. We may also share your information if required by law or legal process. We do not sell your personal information to third parties.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing appropriate security technologies and policies.

Your Rights:

You have the right to access, rectify, erase, and restrict the processing of your personal information. You also have the right to data portability and to object to the processing of your information. To exercise these rights, please contact us at the address provided above.

Cookies:

Our site uses cookies to improve your experience. You can manage your cookie preferences through your browser settings.

Children's Privacy:

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to this Policy:

We may update this privacy policy from time to time. We will post any changes on our website.

Contact Us:

If you have any questions about this privacy policy, please contact us at:

Aussie Broadband & Communications Pty Ltd
14 Federation Street, Suite 201
Melbourne, Victoria 3000
Australia